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Marc Masnik I think of you almost like an extension of our IT department …... An excellent example is what we ran into just yesterday. TIBCO is about to make a significant investment in upgraded hardware, and until I raised the question, nobody in management had verified that the proposed configuration would work for us. You gave me a very helpful answer, and pointed me back to people like Brett Roeder who already had experience with and knew the issues with the new configuration. There are a lot of things that could be improved in TIBCO's operations, but one vendor relationship we don't need to worry about or change is The Computer Guys! - Paul Jonusaitis You guys have been a pleasure to work with! When I have needed something you're turn-around has been incredible. Additionally, you're follow-up support has helped me work through any issues I have encountered. - Brett Roeder I am very pleased with the service from Computer Guys. I find that everything that I have ordered exceeded my expectations. I have gotten real time help and products always get to me on time. You guys are really accommodating in providing me some emergency items on good faith before my PO was completed. I really appreciate that. You are also my IT tech guru. I often times go to you for new product questions and recommendations. I really appreciate the great customer service. You guys are so quick to repair items and seem to be on our side when dealing with the manufacturer. I especially remember you saving us $500 when the manufacturer reported the monitor broken when we shipped the laptop in for repair for something else. You disputed it on our behalf and we didn't get charge for the monitor fee. Keep up the excellent service. - Mee Khieu |
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